Privacy Policy Floor Seventeen Last updated: June 2026

1. IntroductionFloor Seventeen ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website and interact with our contact forms.By using our website, you agree to the practices described in this policy.

2. Information We Collect Information You ProvideWhen you submit a contact form on our website, we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- The content of your message or enquiry

We only collect information that you voluntarily provide to us. We do not collect sensitive personal information through our forms.
Information Collected AutomaticallyWhen you visit our website, we automatically collect certain information through Google Analytics, including:
- Pages visited and time spent on each page
- Referring website or source
- Browser type and version
- Device type and operating system
- General geographic location (country/city level, derived from IP address)
- Interactions such as clicks and scroll depthThis data is aggregated and anonymised. We do not use it to identify individual visitors.

3. How We Use Your InformationWe use the information collected for the following purposes:
- To respond to your enquiries** — information submitted via contact forms is used solely to reply to your message and follow up as needed.
- To improve our website** — Google Analytics data helps us understand how visitors use our site so we can improve the experience.
- To analyse website performance** — traffic patterns and engagement metrics help us make informed decisions about our content and structure.We do not use your personal information for automated decision-making or profiling.

4. Google AnalyticsOur website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect and analyse information about website usage.The data collected is transmitted to and stored on Google's servers. Google may transfer this information to third parties where required by law or where those third parties process the information on Google's behalf.

You can opt out of Google Analytics tracking by:
- Installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout)
- Adjusting your browser's cookie settings
- Using a privacy-focused browser or extension that blocks analytics trackingFor more information on how Google handles data, please refer to [Google's Privacy Policy](https://policies.google.com/privacy).

5. CookiesOur website uses cookies to support analytics functionality via Google Analytics. Cookies are small text files stored on your device that help us understand how you interact with our site.You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.

6. Data Sharing and DisclosureWe do not sell, rent, or trade your personal information to third parties.We may share your information only in the following circumstances:
- Service providers — with trusted third-party services (such as Google) that assist us in operating our website, strictly for the purposes described in this policy.
- Legal obligations — where required to comply with applicable law, a court order, or regulatory authority.
- Protection of rights — where necessary to protect the rights, property, or safety of Floor Seventeen, our clients, or others.

7. Data RetentionContact form submissions are retained only as long as necessary to respond to your enquiry or maintain a record of our communication. We do not retain personal data beyond what is reasonably required.Analytics data is retained in accordance with Google Analytics' standard data retention settings.

8. Data SecurityWe take reasonable precautions to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your RightsDepending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.

10. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

11. Changes to This PolicyWe may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact UsIf you have any questions about this Privacy Policy or how we handle your information, please get in touch:
Floor Seventeen
Email: hi@floorseventeen.co.za
Website: [www.floorseventeen.co.za]

This privacy policy was prepared for general informational purposes. It does not constitute legal advice. If you require compliance with specific regulations (such as POPIA, GDPR, or similar), we recommend consulting a qualified legal professional.*